Terms and Conditions

    We at www.medantaafricare.com allow our customers to book health check up packages and appointments online. In order to avail this facility, the customers simply need to register themselves on www.medantaafricare.com


    • The health packages, tests and services booked online are non-transferable. This means that the person on whose name the package has been registered holds all the rights and eligibility to avail the services mentioned at the lab or by home collection.
    • The customers are required to show the invoice or a copy of invoice generated online or received by email at the time of Visitation.

    We request you to go through these terms and conditions thoroughly before you finally use our online payment facility for your health check up packages or services. All transactions and payments made online are subject as per your acceptance of these terms and conditions mentioned herewith. Availing of online payment facility on www.medantaafricare.com means that you abide by the terms and conditions mentioned here.

    Online Card & M-Pesa Payments

    • Payments made using Visa or Master Card can be processed using a gateway system for online payment. The transaction is directly authorized by the respective bank in order to make the transaction safe without passing any information to www.medantaafricare.com. The authorisation code as well as the confirmation of the entire transaction will be issued by the bank using the online payment gateway within a few minutes depending on the internet connection.
    • www.medantaafricare.com can neither access nor save any of your credit card details.
    • A 4% non-refundable transaction processing fee is charged on each payment made through cards
    • Confirmation: No action can be taken on the basis of information on the website unless you have received the confirmation of your transaction. In case, you do not receive any email confirmation regarding your transaction within the said time period, make sure you check your ‘spam’ or ‘junk’ folder making it sure that it is not misdirected and if still not received, kindly contact our customer care.
    • Terms and Conditions on www.medantaafricare.com regarding online credit card & M-Pesa payments are subject to change at any point of time. Each transaction will thereby have to undergo the specific Terms and Conditions mentioned at the time of transaction.

    Terms of Use

    You abide by the Terms and Conditions mentioned herewith by accessing and using the services on this website. At the same time you agree to all the applicable laws and regulations and consequently agree to abide by them as well. In case, you do not agree with any of these terms, you are prohibited from the use of any service given on this website. All the materials contained on this websites are protected and pertain to the copyright as well as trademark law.

    Terms of Modifications on Site

    Medanta Africare is free to revise or edit any of its terms of use or ‘terms and conditions’ as per its convenience without any prior notice. You agree to abide by the current version of Terms and Conditions given on the website.